Privacy Policy

This privacy notice discloses the privacy practices for The Plumber, Heating & Cooling. This privacy notice applies solely to information collected by this website.

It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing For inquiries and applications, we collect information that you voluntarily give us through our forms, email, or other direct contact. We also use website analytics as described below. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We share inquiry and application information with service providers as needed to process your request, or as agreed to when entering contests. Surveys & Contests From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Information you submit to contests may be used for our own inhouse marketing efforts but will not be sold to third parties. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

We use Google Analytics to understand how visitors use this website. Google Analytics uses cookies and receives information such as the pages visited, browser and device details, and whether a visitor clicks a phone or email link or successfully submits a service request, membership request, or job application. We do not send form field contents, contact details, uploaded resumes, or URL query strings and fragments to Google Analytics. Google Signals and advertising personalization are disabled.

We do not load Google Analytics when your browser sends a Global Privacy Control or Do Not Track signal. You can also use the Google Analytics opt-out browser add-on in a supported browser. See Google’s Privacy Policy for information about how Google handles data. Contact us using the details below if you have questions about this website’s use of analytics.

Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (716) 894-4382 or office@bnpwny.com.