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Privacy Policy

This privacy notice discloses the privacy practices for The Plumber, Heating & Cooling. This privacy notice applies solely to information collected by this website.

It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order or as agreed to when entering contests. Surveys & Contests From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Information you submit to contests may be used for our own inhouse marketing efforts but will not be sold to third parties. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (716) 894-4382 or office@bnpwny.com.

What Our Clients Are
Saying about Us

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Mike and Joe did a Great job. The price was more than I expected. Mike also said if the ground sinks they would bring fill in. I will have to...
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Bill Remington

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Our kitchen sink drain had become almost clogged, even though we'd had it snaked about a year ago...by someone from your company. This time, Don C., the plumber...
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Jeff Wilson-Martinez

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We have an 1900 yr old home that we purchased that has many baths and sinks and the original piping has had multiple new additions over many years. The...
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Bev O'Connor

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My struggle began a few “daze” ago, with what I thought was a simple clog in our kitchen sink drain pipe. The clog was located in the pipe area, leading...
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Reginald Evans

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Michael Z put in a new furnace and water heater all by him self. He did a great job. He was curious, respectful and explained on how everything he installed...
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Ricky Berardi

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