Terms and Conditions

The Plumber Heating & Cooling SMS/MMS Program Terms & Conditions

• Program Description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include responses to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, etc.
• Program frequency: You can expect to receive messages per month from us.
• Opt-out: You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
• Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://theplumberheatingandcooling.com/
• Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.
• Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
• Privacy: If you have any questions regarding privacy, please read our privacy policy.

Privacy Policy

Effective Date: July 21st 2025. This Privacy Policy explains how The Plumber Heating & Cooling collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at https://theplumberheatingandcooling.com/.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example, through a web form, during registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout.

Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website.

Our website may also use cookies and similar technologies to enhance your user experience and enable certain features, such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels, and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics. Information collected from our partners.

We may collect personal information about you from our third-party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.